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We are happy to help you with the installation and setup

Installation, training, support, repair and upgrades - from the people who built the thing in the first place.

Our services

The part of the purchase that happens after the box is open

Smarter Lautsprecher

Your experience as a customer is our top priority. To achieve this goal, we provide you with a variety of services. Here is a selection:

  • Installation: to ensure devices are set up and configured properly.
  • Training: to show you how to use and get the most out of the smart devices.
  • Support: We provide you with a support hotline and online help so that you can get help with any problems or questions.
  • Repair: If one of the devices is broken, you could request repair services to ensure the devices are working properly again.
  • Upgrades: We also offer upgrades to keep your smart devices up to date and providing the best possible performance.

Individual Services

Frequently asked

Still stuck? The support line is open Monday to Saturday, and every SmartLiving device carries a two-year warranty from the day it is installed.

24 HOUR HOTLINE SUPPORT

After installation, you benefit from extensive SMART LIVING advantages: No matter when a question arises about your system, our 24-hour hotline is at your disposal. Our technically trained staff take care of your concerns around the clock and are happy to help you with any questions.

CONFIGURATION

Sometimes preferences change: our knowledgeable staff can also assist you in reconfiguring your SMART LIVING solution. You have access to many sample configurations for a wide range of requirements and are happy to advise you. Just try it!

PORTAL AND APP

All preferences are also available on our service portal - there you can easily and directly change your individual settings. You will receive your credentials with your registration data. Extra tip: Download the free SMART LIVING app to easily change your configurations when and where you want them.

REGULAR UPDATES AND MAINTENANCE

SMART LIVING as your smart home partner, is also responsible for keeping your software up to date. We regularly check the systems used for your safety and install any necessary updates immediately. And should an important component fail - no problem. We will provide spare parts in a timely manner.

Everything we look after, in one room

This is an ordinary living room with our work in it. Touch a marker to see which device sits there, what we do to keep it running, and what it costs to have us do it.

A living room with a smart speaker, a wall panel and a camera, each marked with a numbered hotspot